01Who we are
This Privacy Policy explains how CoBrain Technologies (“Cobrain”, “we”, “us”), email: admin@cobraintech.com collects, uses and protects personal information when you visit cobraintech.com (the “Site”) or contact us about our services.
02Information we collect
Information you give us — when you use our contact form, email us or book a call:
- Your name, email address and phone number (optional)
- Your company and website
- The services you’re interested in, your budget range and timeline
- Anything you write in your message
Information collected automatically — like most websites, our hosting provider records basic technical data when you visit, such as your IP address, browser type, pages visited and the date and time of your visit. We use this to keep the Site secure and working.
03How we use your information
- To respond to your enquiry and schedule calls
- To prepare proposals and deliver the services you hire us for
- To keep the Site secure and prevent spam and abuse
- To improve our Site and services
- To meet legal and accounting obligations
We don’t use your information for automated decision-making, and we don’t send marketing emails unless you’ve asked to receive them.
06How long we keep information
We keep enquiry information for as long as needed to respond and, if we work together, for the length of our relationship plus any period required for legal, tax or accounting purposes. You can ask us to delete it sooner.
07Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is 100% secure, but we work hard to protect your data.
08Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you
- Access or receive a copy of it
- Correct inaccurate information
- Delete your information
- Opt out of marketing communications
EU, EEA and UK residents: under the GDPR and UK GDPR you also have the right to object to or restrict processing, to data portability, to withdraw consent at any time, and to lodge a complaint with your local data protection authority (in the UK, the Information Commissioner’s Office). We process enquiry data on the basis of our legitimate interest in responding to you, or to take steps at your request before entering into a contract.
Residents of the UAE, Saudi Arabia and other countries with data protection laws (such as the UAE PDPL and Saudi PDPL) have the rights those laws provide, and we will honour them.
California residents: under the CCPA/CPRA you have the rights above, and the right not to be discriminated against for using them. We do not sell or share personal information for cross-context behavioral advertising. To make a request, email admin@cobraintech.com. We’ll verify your request and respond within the time required by law.
09International transfers
Our team works from Pakistan and Saudi Arabia, and our service providers may process data in the United States, the European Union and other countries. When personal data from the EU, EEA or UK is transferred internationally, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum, and we keep it protected as described in this policy.
10Children’s privacy
The Site and our services are intended for businesses and are not directed to children under 16. We don’t knowingly collect information from children.
11Changes to this policy
We may update this policy from time to time. We’ll post the new version here and update the “Last updated” date above.
12Contact us
Questions or requests about your privacy? Email us at admin@cobraintech.com and we’ll get back to you.
Questions about this page?
admin@cobraintech.com